- Frequently asked questions
Everything you need to know before you begin.
If your question is not answered below, contact us directly and we’ll be happy to help.
Are lessons online or in person?
Lessons are currently delivered online using Google Meet or Zoom, giving students access to the best-matched tutor regardless of location.
How do you select tutors?
We choose experienced subject specialists—often current or former teachers and academic leaders—for both their expertise and their ability to connect with students.
How long is each lesson?
Standard lessons are 60 minutes, with longer sessions available when appropriate.
What is your cancellation policy?
Lessons can be cancelled or rescheduled with at least 24 hours’ notice. The full lesson fee applies when less notice is given.
How do we get started?
Begin with a free consultation. We will discuss the student’s goals and recommend a suitable tutor and learning plan.
- Ready when you are
Find the right tutor for your child.
Tell us the subject, level and goals. We’ll recommend the strongest match and a clear way forward.